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    • PeterJonesP
      PeterJones
      last edited by

      @Gabriel-Poulin ,

      After you do the install procedure, and “N++ loads up and still no XML Tools”: please go to the menu ? > Debug Info > Copy debug info to clipboard and paste in your reply to this topic. Also, what does your %Program Files%\Notepad++\Plugins directory look like? copy/paste the dir from a cmd.exe window, or embed an screenshot of explorer using the ![](https://url.to/image.png)-syntax for an externally-hosted image (such as imgur.com).

      We need this information to be able to determine whether it’s that the install didn’t happen (right), or whether something else is going wrong.

      1 Reply Last reply Reply Quote 1
      • Gabriel PoulinG
        Gabriel Poulin
        last edited by

        The dubug info:

        Notepad++ v7.6.3 (32-bit)
        Build time : Jan 27 2019 - 17:20:30
        Path : C:\Program Files (x86)\Notepad++\notepad++.exe
        Admin mode : OFF
        Local Conf mode : OFF
        OS : Windows 10 (64-bit)
        Plugins : DSpellCheck.dll mimeTools.dll NppConverter.dll NppExport.dll

        Directory of C:\Program Files (x86)\Notepad++\plugins

        02/01/2019 09:03 AM <DIR> .
        02/01/2019 09:03 AM <DIR> …
        01/31/2019 01:56 PM <DIR> ComparePlugin
        01/31/2019 01:56 PM 213,504 ComparePlugin.dll
        02/01/2019 09:03 AM <DIR> Config
        01/31/2019 01:58 PM <DIR> doc
        02/01/2019 09:03 AM <DIR> DSpellCheck
        02/01/2019 09:03 AM <DIR> mimeTools
        02/01/2019 09:03 AM <DIR> NppConverter
        02/01/2019 09:03 AM <DIR> NppExport
        01/31/2019 01:57 PM 2,728,960 NppFTP.dll
        01/31/2019 01:55 PM 497,152 PluginManager.dll
        01/31/2019 01:58 PM 81,920 SpellChecker.dll
        01/31/2019 01:58 PM 2,131,968 XMLTools.dll
        5 File(s) 5,653,504 bytes
        9 Dir(s) 275,868,667,904 bytes free

        C:\Program Files (x86)\Notepad++\plugins>


        Meta ChuhM 1 Reply Last reply Reply Quote 1
        • PeterJonesP
          PeterJones
          last edited by PeterJones

          Okay, so that says that it didn’t even try to write the XML Tools DLL.

          Next experiment: follow @Meta-Chuh’s advice in https://notepad-plus-plus.org/community/topic/17030/how-to-get-a-plugin-in-notepad-v7-6/5 (hover-over shows timestamp of 2019-02-01T15:47:10.780Z) – close all instances of Notepad++; download a portable zipfile 7.6.3 32bit, unzip into a folder on your desktop (or other temporary location); run notepad++.exe from the portable directory, use Plugins > Plugins Admin to install XML Tools in your portable version; check to make sure it installed, and/or give the portable’s DebugInfo and portable directory listing for the ...\plugins\ portable directory…

          1 Reply Last reply Reply Quote 1
          • Meta ChuhM
            Meta Chuh moderator @Gabriel Poulin
            last edited by Meta Chuh

            @Gabriel-Poulin

            thank you for taking the time to provide us with your debug data, your dir listing, and your screenshots, as well as your patience for the last 2 days, it’s much appreciated and welcome to the club of patient people 😉.

            we are looking forward to read your results, after you’ve tested a portable version as suggested by @PeterJones.
            direct portable download link to npp.7.6.3.bin.zip

            if you want to install xmltools manually right now, until we figured out how we could help to fix your specific case:

            • please download xmltools manually from here: https://github.com/morbac/xmltools/releases/download/2.4.11.0/Xml.Tools.2.4.11.0.x86.Unicode.zip

            • extract Xml.Tools.2.4.11.0.x86.Unicode.zip anywhere to a temporary location

            • create a folder XMLTools inside of C:\Program Files (x86)\Notepad++\plugins\

            • copy the files XMLTools.dll and change.log as well as the whole folder libs from the extracted Xml.Tools.2.4.11.0.x86.Unicode folder to: C:\Program Files (x86)\Notepad++\plugins\XMLTools

            • restart notepad++ (only necessary if it was opened while copying the xmltools plugin to it’s folder destination)


            if you are interested on some tech info (reading can be skipped freely, as it does not contain any solutions):

            01/31/2019 01:58 PM 2,131,968 XMLTools.dll

            this looks very strange and i don’t fully understand it yet:

            the xmltools.dll is inside the plugins folder, but outside of it’s (missing) xmltools sub folder.
            it has been “created” yesterday, so it is definitively downloaded either by plugins admin or plugins manager, and not manually, put there as both do not preserve the original dll creation time (when extracted by gpup.exe or gup.exe), reflecting only the installation date.

            now if it would have been extracted by the new plugins admin, it would have created the libs folder as well, and that one is also missing.

            if it would have been installed by the old plugin manager, you would find zlib1.dll directly inside of C:\Program Files (x86)\Notepad++\ with the same creation date as your XMLTools.dll.

            1 Reply Last reply Reply Quote 1
            • Gabriel PoulinG
              Gabriel Poulin
              last edited by

              I followed the instructions in the other thread where I deleted everything N++ from my the hard drive and registry (there was over 100 + in there due to all the manual file extension settings I had put in the past 7 years).
              I also tried the test temp location stand alone on a desktop folder, same issue.

              The only way I was able to make it work was via Manually copying the files in the XMLTools folder I created in Plugins. That worked, thank!

              It could be because I am on a corp latop behind a corp firewall too?

              Meta ChuhM 1 Reply Last reply Reply Quote 2
              • Meta ChuhM
                Meta Chuh moderator @Gabriel Poulin
                last edited by Meta Chuh

                thanks @Gabriel-Poulin for reporting back.
                we’re glad to hear that you got it running with a manual install. 👍

                It could be because I am on a corp latop behind a corp firewall too?

                o.m.g… yes, i am so sorry, this time i completely forgot to ask if you are behind a corporate proxy or firewall. 😳 my sincere apologies.

                if you are behind a proxy, you can set it at the notepad++ menu ? > set updater proxy as seen at the screenshot below, as long as you know the proxy server address and port.

                note: usually you can find the proxy settings at the connection settings of your browser.

                Imgur

                enter your company’s proxy server ip address and port number here as seen at the next screenshot.
                (note: do not use the example ip and port, they will not work, except if your company uses the same values by coincidence)

                Imgur

                note: currently notepad++ does not support proxy authentication (user name and password), so it will not work, if your corporate proxy/firewall needs user credentials.

                Chris WernerC 1 Reply Last reply Reply Quote 3
                • Gabriel PoulinG
                  Gabriel Poulin
                  last edited by

                  that won’t work as my proxy does require login creds.
                  I will leave it as it is for the manual installation, at least that got me going and I can stop pulling any hairs I may have left :)

                  Thanks all for your help

                  1 Reply Last reply Reply Quote 3
                  • oryzO
                    oryz
                    last edited by

                    Hey guys, can I thread hijack (as I am having the exact same issue, except for me the manual method doesn’t work as well)?

                    I’m also behind a corporate firewall, except I don’t even know what my proxy server IP address is (it’s configured via a script).

                    Debug info:
                    Notepad++ v7.7.1 (32-bit)
                    Build time : Jun 16 2019 - 21:14:50
                    Path : C:\Program Files (x86)\Notepad++\notepad++.exe
                    Admin mode : OFF
                    Local Conf mode : OFF
                    OS : Windows 7 (64-bit)
                    Plugins : mimeTools.dll NppConverter.dll NppExport.dll

                    Dir:
                    Directory of C:\Program Files (x86)\Notepad++\plugins\XML Tools

                    11/07/2019 07:32 PM <DIR> .
                    11/07/2019 07:32 PM <DIR> …
                    21/11/2018 08:02 AM 9,116 change.log
                    21/11/2018 08:02 AM <DIR> libs
                    22/11/2018 06:47 AM 2,131,968 XMLTools.dll
                    2 File(s) 2,141,084 bytes

                    Directory of C:\Program Files (x86)\Notepad++\plugins\XML Tools\libs

                    21/11/2018 08:02 AM <DIR> .
                    21/11/2018 08:02 AM <DIR> …
                    19/03/2015 09:56 PM 1,281,639 libiconv-2.dll
                    19/03/2015 09:56 PM 75,496 libwinpthread-1.dll
                    19/03/2015 09:56 PM 4,535,910 libxml2-2.dll
                    19/03/2015 09:56 PM 941,389 libxslt-1.dll
                    19/03/2015 09:56 PM 103,424 zlib1.dll
                    5 File(s) 6,937,858 bytes

                     Total Files Listed:
                               7 File(s)      9,078,942 bytes
                    

                    Thanks!

                    EkopalypseE dinkumoilD 2 Replies Last reply Reply Quote 0
                    • EkopalypseE
                      Ekopalypse @oryz
                      last edited by

                      @oryz

                      as you have Local Conf mode : OFF I would have expected that your plugins
                      get loaded from appdata directory instead of the installation directory.
                      Your listing, in general, looks good to me.

                      1 Reply Last reply Reply Quote 0
                      • dinkumoilD
                        dinkumoil @oryz
                        last edited by

                        @Ekopalypse said:

                        as you have Local Conf mode : OFF I would have expected that your plugins
                        get loaded from appdata directory instead of the installation directory.

                        Uhm, I think that was the case back in the days of Npp v7.6 …

                        @oryz

                        The plugin directory is namd XML Tools (note the space character between them) but it should be XMLTools (exactly like the plugin DLL name without the .dll extension).

                        EkopalypseE oryzO 2 Replies Last reply Reply Quote 2
                        • EkopalypseE
                          Ekopalypse @dinkumoil
                          last edited by

                          @dinkumoil

                          Uhm, I think that was the case back in the days of Npp v7.6 …

                          Are you sure? I’m somehow reluctant to install npp to test.

                          The plugin directory is named XML Tools

                          looks like it is, if we can take the directory listing as granted

                          Directory of C:\Program Files (x86)\Notepad++\plugins\XML Tools\libs

                          dinkumoilD 1 Reply Last reply Reply Quote 0
                          • dinkumoilD
                            dinkumoil @Ekopalypse
                            last edited by dinkumoil

                            @Ekopalypse said:

                            Are you sure?

                            Yes, of course. Local installations of Notepad++ (created by installer) since v7.6.3 store plugins in

                            • %ProgramFiles%\Notepad++\plugins\<Plugin name> (32 bit OS)
                            • %ProgramFiles(x86)%\Notepad++\plugins\<Plugin name> (64 bit OS, 32 bit Npp)
                            • %ProgramFiles%\Notepad++\plugins\<Plugin name> (64 bit OS, 64 bit Npp)
                            1 Reply Last reply Reply Quote 2
                            • oryzO
                              oryz @dinkumoil
                              last edited by

                              @dinkumoil said:

                              The plugin directory is namd XML Tools (note the space character between them) but it should be XMLTools (exactly like the plugin DLL name without the .dll extension).

                              I think this was it! I actually ended up resolving the issue by disconnecting from the work VPN (I was at home) and then the Plugin Admin worked… You are right it installed the plugin in :
                              %ProgramFiles(x86)%\Notepad++\plugins\XMLTools\ [NO SPACE] (64 bit OS, 32 bit Npp)

                              It would be nice if NPP Plugin Admin would notify the user when it fails to connect to the plugin repository.

                              Hopefully this would help others trying to install the plugin manually.

                              Thanks for the help!

                              dinkumoilD 1 Reply Last reply Reply Quote 2
                              • dinkumoilD
                                dinkumoil @oryz
                                last edited by

                                @oryz said:

                                It would be nice if NPP Plugin Admin would notify the user when it fails to connect to the plugin repository.

                                Yes, you are right. Unfortunately proper error handling of PluginsAdmin and WinGup (the actual updater application) has not been in the scope of @donho yet.

                                1 Reply Last reply Reply Quote 3
                                • Tokira67T
                                  Tokira67
                                  last edited by Tokira67

                                  Hi,
                                  I also have XMLTools folder under plugin Folder
                                  %ProgramFiles(x86)%\Notepad++\plugins\XMLTools\

                                  Content :
                                  change.log
                                  libiconv-2.dll
                                  libwinpthread-1.dll
                                  libxml2-2.dll
                                  libxslt-1.dll
                                  XMLTooIs.dIl
                                  zlib1.dll

                                  When I start NPP I see “XML Tools” under Plugins but behind i got entry “How to install”
                                  *
                                  *XML Tools
                                  Unable to load IibXML and/or IibXSLT.

                                  Please install extern DLLs into NPP root directory
                                  (same directory than Notepad++.exe) or in
                                  ‘%appdata%\Notepad++’ folder and restart NPP.

                                  These libraries are available in the sublolder
                                  “ext_libs” of xmltools zip archive.*
                                  *
                                  I put the dlls also on %appdata%\Notepad++ and C:\Program Files (x86)\Notepad++
                                  Can someone help me please!

                                  dinkumoilD 1 Reply Last reply Reply Quote 0
                                  • dinkumoilD
                                    dinkumoil @Tokira67
                                    last edited by dinkumoil

                                    @Tokira67

                                    If you use Notepad++ v7.5.9 or older, all the companion DLL files have to be stored under %ProgramFiles(x86)%\Notepad++.

                                    If you use Notepad++ v7.6.3 or newer, all the companion DLL files have to be stored under %ProgramFiles(x86)%\Notepad++\plugins\XMLTools\libs.

                                    1 Reply Last reply Reply Quote 4
                                    • Lyle AndersonL
                                      Lyle Anderson
                                      last edited by

                                      Running Notepad++ v7.7.1 (64-bit) I used the plugin manager to download the Xml Tools and the full menu comes up but the Tag auto-close fails to work. I have tried numerous of the ‘fixes’ to no avail.

                                      EkopalypseE 1 Reply Last reply Reply Quote 0
                                      • EkopalypseE
                                        Ekopalypse @Lyle Anderson
                                        last edited by

                                        @Lyle-Anderson

                                        looks like it suffers from the same issues other 64bit plugins do, namely, using
                                        the outdated notification structure.
                                        Fastest workaround, use a 32bit npp together with xml tools.
                                        (Portable aka zipped version can run together with an installed version)
                                        Report an issue here.

                                        1 Reply Last reply Reply Quote 0
                                        • Chris WernerC
                                          Chris Werner @Meta Chuh
                                          last edited by

                                          @Meta-Chuh said in XML tools:

                                          thanks @Gabriel-Poulin for reporting back.
                                          we’re glad to hear that you got it running with a manual install. 👍

                                          It could be because I am on a corp latop behind a corp firewall too?

                                          o.m.g… yes, i am so sorry, this time i completely forgot to ask if you are behind a corporate proxy or firewall. 😳 my sincere apologies.

                                          if you are behind a proxy, you can set it at the notepad++ menu ? > set updater proxy as seen at the screenshot below, as long as you know the proxy server address and port.

                                          note: usually you can find the proxy settings at the connection settings of your browser.

                                          Imgur

                                          enter your company’s proxy server ip address and port number here as seen at the next screenshot.
                                          (note: do not use the example ip and port, they will not work, except if your company uses the same values by coincidence)

                                          Imgur

                                          note: currently notepad++ does not support proxy authentication (user name and password), so it will not work, if your corporate proxy/firewall needs user credentials.

                                          " if you are behind a proxy, you can set it at the notepad++ menu ? > set updater proxy as seen at the screenshot below, as long as you know the proxy server address and port."

                                          I never would have noticed the ? menu… it was staring me right in the face. BAM now I can install stuff over the proxy. +1 from the graveyard of a year old post.

                                          Alan KilbornA 1 Reply Last reply Reply Quote 2
                                          • Alan KilbornA
                                            Alan Kilborn @Chris Werner
                                            last edited by

                                            @Chris-Werner

                                            An important addition to your information is that you’d want to do this (adjust Proxy Settings) while running Notepad++ in Administrator mode.

                                            Alan KilbornA 1 Reply Last reply Reply Quote 3
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